BaltCo 311 allows you to quickly report problems or request a service in three easy ways. Call 311, fill out the online form below or download and submit using our mobile app. To call locally from outside of Baltimore County, dial 410-887-0311. Service requests are monitored only during normal County business hours.
If this is an emergency, dial 911. You may report lost property, abandoned vehicles, hit and runs, destruction of property and theft by filing a police report online.
All information submitted to BaltCo 311 is subject to the Public Information Act (PIA). For PIA requests, contact the appropriate PIA record custodian.
When completing the online form, do not submit personally identifiable information (PII), such as Social Security number (SSN), driver's license number, financial information, etc.
OTHER POPULAR ISSUES TO REPORT
| Issue | Who to Contact |
|---|---|
Report Suspicious Activity Suspicious behaviors include unknown individuals loitering, strangers asking questions about buildings or people, abandoned backpacks or packages, unusual chemical smells, and people identifying themselves but without credentials. Report suspicious activity that does not require an immediate response by submitting a tip through iWatch Baltimore County. For suspicious activity requiring an immediate response, call 911. | Police Phone: 410-887-2222 |
Some crimes can be reported online. In most cases, you may report lost property, abandoned vehicles, hit and runs, destruction of property and theft online. | Police Phone: 410-887-2222 |
Complaints Regarding Violations of the Americans with Disabilities Act (ADA) The ADA complaint form may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, employment or benefits by Baltimore County Government. | Office of the ADA Coordinator Phone: 410-887-3353 TTY: Maryland Relay - 711 |
Baltimore Gas and Electric (BGE) maintains the vast majority of street lights for Baltimore County. To report an outage or pole damage, call 800-685-0123. | Public Works and Transportation Traffic Engineering Phone: 410-887-3716 |
Traffic Sign or Signal Problems Traffic signs and signals are maintained by either Baltimore County or the State Highway Administration. For immediate safety issues, call 911. | Public Works and Transportation Traffic Engineering Phone: 410-887-3554 |
Report or find a lost cat, dog or small animal. | Health Animal Services Phone: 410-887-7297 |
Report environmental concerns that could have negative impacts on the environment, such as trash dumping or discharging wash water to a storm drain. | Environmental Protection and Sustainability Phone: 410-887-5683 |