Plan Contacts and Resources
Contact your benefit plan using the information below.
Insurance Type | Plan Name | Customer Service |
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Medical | Cigna: Kaiser Permanente Select HMO, Prescription | |
Prescription (RX) | Cigna Pharmacy Prescription Coverage for Cigna OAP, OAPIN and HDHP | 1-800-896-0948 |
Dental | CareFirst Traditional Dental/Preferred Cigna Dental Care Access (DHMO) | |
Mental Health | Cigna Cigna OAP, OAPIN, HDHP | |
EAP | Cigna Employee Assistance Plan (Password: Baltimore) | 1-888-431-4334 |
Vision | National Vision Administrators (NVA) | 1-800-672-7723 |
Flexible Spending, Commuter Choice, Health Savings Accounts | Voya Financial | 1-888-401-FLEX (3539) |
Life Insurance | MetLife | 410-887-2568 |
Private Medicare Exchange | RetireeFirst | 410‑431‑2226 1‑855‑499‑2656 (TTY: 711) |
Voluntary Long-Term Disability (VLTD) | New York Life | 1-888-842-4464 |
COUNTY CONTACTS
Contact the County for the following questions regarding your benefits plan.
Contact | Regarding |
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Insurance Division Office of Budget and Finance 400 Washington Avenue, Room 111 Towson, Maryland 21204 Phone: 410-887-2568 or 1-800-274-4302 Fax: 410-887-3820 Email: bcbenefits@baltimorecountymd.gov Mail Stop: 2105 |
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Baltimore County Retirement Office 400 Washington Avenue, Room 169 Towson, Maryland 21204 Phone: 410-887-8246 or 877-222-3741 |
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Baltimore County Pay Systems 400 Washington Avenue, Room 169 Towson, Maryland 21204 Phone: 410-887-2420 |
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Baltimore County Office of Human Resources 308 Allegheny Avenue Towson, Maryland 21204 Phone: 410-887-3120 Fax: 410-887-6073 Mail Stop: 62 |
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Baltimore County Public Library Human Resources 320 York Road Towson, Maryland 21204 Contact: Mary Wilson Phone: 410-887-6177 Fax: 410-887-3025 | This contact information applies only to Baltimore County Public Library active employees. Effective January 1, 2019, Baltimore County Government will be administering benefits for Baltimore County Public Library Retirees. Contact the Baltimore County Insurance Division if you have questions regarding Retiree Health Insurance benefits. |